Our Customers Have Spoken.
To be awarded Top-Dealer by both CarGurus and CarFax is truly an honor. In order to be selected for this award our dealership had to receive a minimum yearly average rating of 4.5 out of 5 stars on the CarGurus platform and 4.6 out of 5 stars on the CarFax site. Each site collects customer reviews and catalogues the responses for a yearly average that determines which dealerships around the country receive this award.
“CARFAX has more than 2.2 million verified customer ratings and reviews for dealerships around the country,” said Bill Eager, CARFAX Vice President of Dealer Business. “The Top-Rated Dealer program recognizes the best of the best for exceptional service and customer care.”
“We are thrilled to recognize Mercedes-Benz of Kansas City as a 2021 Top Rated Dealer,” said Sam Zales, President and COO at CarGurus. “CarGurus is known as the leader for trust and transparency in car shopping, and we are proud to honor all of the dealerships that reflect the same values. The Top Rated Dealer program gives dealerships like Mercedes-Benz of Kansas City the opportunity to showcase their customer service excellence, and we applaud their high standards.”
Our commitment to customer service and a luxury experience has provided us an amazing opportunity to deliver a level of service to the Kansas City Mercedes-Benz market that is unparalleled. We believe in delivering above and beyond what our customers expect while maintaining a selection of inventory that is difficult to rival. We couldn’t be prouder of both of these awards and look forward to earning the trust and business of many more current and future Mercedes-Benz owners here in Kansas City.