Here at Mercedes-Benz of Kansas City, we pride ourselves on our premium Mercedes-Benz luxury vehicles and our top customer service. In order to make our customer’s lives easier, we want to offer some easy answers to some of the most frequently asked questions. With this Mercedes-Benz of Kansas City Sales FAQ, we aim to get you the answers you need and deserve.
Whether you have questions about warranties, how we price our new and pre-owned vehicles, purchasing fees and other topics, our team is here to provide you the best, simplest answers that can optimize your car-buying and owning experience. If you don’t see your question below, be sure to contact a member of our sales team and we would be delighted to get you any information that you need. Also be sure to check out our Service FAQ for any car maintenance concerns.
How does Mercedes-Benz of Kansas City price vehicles?
The Internet provides customers with a wealth of information to assist them in their car-buying process, including reviews, pricing information, and more. In order to make sure we get as many customers as possible, we price our vehicles extremely competitively based on the market and the quality/features on each car. Please note that on new Mercedes-Benz vehicles Mercedes-Benz USA prohibits any price other than MSRP from being advertised publicly.
How does Mercedes-Benz of Kansas City choose which pre-owned cars to sell?
While we buy thousands of vehicles every year, only the highest quality vehicles make it to our lot.
Does Mercedes-Benz of Kansas City sell/ship cars to out of town buyers?
Of course! Mercedes-Benz of Kansas City sells hundreds of cars each year to out of town buyers. We can provide dozens of high quality reports and photographs and deliver all paperwork overnight, with a return envelope included. We can provide attractive fully-insured transportation options, or if you’d like to experience Kansas City, we can pick you up at the airport! Please note that some of our brands prohibit the sale of new vehicles into other markets and that Mercedes-Benz of Kansas City does not sell new vehicles to individuals who intend to export them outside the United States.
Does Mercedes-Benz of Kansas City rent vehicles for extended test drives?
While Mercedes-Benz of Kansas City provides a full fleet of loaner vehicles for customers using our service department, we do not rent out vehicles for extended test drive purposes. That said, if you need to try a vehicle overnight before purchase, we can accommodate that request on a case by case basis.
Does Mercedes-Benz of Kansas City sell “fleets” of vehicles, or offer additional discounts for purchasing large volumes of vehicles?
Mercedes-Benz of Kansas City is happy to provide a custom quote for any organization. Please contact us here and we can provide a tailored solution to your needs.
Do pre-owned vehicles come with a warranty?
In most cases our pre-owned vehicles are so new that they still have the remainder of their Original Equipment Manufacturer (OEM) warranty, valid at any dealer in the United States. Many of our vehicles are also Certified Pre-Owned (CPO) and come with additional protection beyond the OEM warranty.
Can I purchase an extended warranty?
Of course! Mercedes-Benz offers factory-backed extended protection options, which vary in cost based on vehicle and term. Please note that some extended warranties can only be purchased at the same time as a vehicle, and not later on.
What financing options are available?
We offer competitive financing options from Mercedes-Benz Financial Services, along with other options from several local and national banks. To apply for financing and to see what options are available to you, submit a credit application here.
How much is your Administrative Fee? What does it cover?
Our Administrative Fee is $199.00 and helps cover the costs of processing and the paperwork associated with a vehicle purchase.
Are there any other fees I should be aware of?
Mercedes-Benz of Kansas City may collect additional fees on behalf of financial lenders and fees associated with registering your vehicle with the DMV as required by all lenders. All fees are disclosed prior to purchase.