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If you need to take your car to a dealership for repairs, this is the way it should be. Courteous and prompt staff, in, out, done! Thank you Lisa Graham and MB of KC for making what is often a painful experience tolerable and somewhat pleasant. Ron Cork
Lisa was fanatic. She took great care of us and went over and above to satisfy the ghost in our car! She put our concerns above and beyond and really took care to make sure all was okie dokie. What a great experience. Best regards. Ric delaney. Kansas City
Cody is my service advisor and I called to let him know there was. Fluid leaking from my car. I immediately brought the car to the dealer and he assured me they would check everything. Fortunately he found the source also let me know of an additional matter. We got both of them fixed snd my twelve year old car is like new. Thanks Cody for taking good care of my car
Great experience. Cody young took care of all my needs and answered all of my questions. He kept me updated and gave me good advice!
As always, Johnny Kartsonis support is outstanding. He explains repairs/maintenance issues clearly and stays connected with updates/follow ups. Thanks Johnny and keep up the great work!
I called the dealership to inquire about a replacement battery. I was told the price which included tax and was ok with it but after the service was competed and quoted the bill, I was quoted a price higher than the price quoted over the phone. Blake is nice, personable and looks to be driven to take care of the customer. He offered to have my car washed, which was nice and accepted. This is 2022, hoping for fair, good service/business with the dealership.
Very impressive dealership! I purchased a used 2016 Ford Transit 250 Cargo Van and was pleased with their professionalism, honesty and attention to detail. I will definitely return when I’m in the market to purchase a Mercedes.
What a treat. Purchased my car here 2018 and been going here since then for warranty work. I NEVER wrote a review for many reasons. This time, I can not find enough stars to praise Johnny and Daniel . I am more than excited to spread the word about the excellent service and teaching about my problem I received. I considered my visit a emergency, so I had no appointment. They both took care of it within one hour . Replaced a battery filled up the coolant and wiper fluid and even got my car washed , during a time when there is also ...
When you need a tristed Mercedes-Benz dealer in Kansas City, stop by and visit our team! Our dealership is just a short drive away from many surrounding cities like Leawood, Overland Park, KS, and Stilwell, KS. We proudly serve our customers as your chosen car dealer in Kansas City that offers a wide range of new and used cars, trucks, and SUVs. We take pride in the luxury vehicles that we sell and strive to succeed in great customer experience and satisfaction.
Whether you’re searching for a Kansas City new car dealer or a Kansas City used car dealer, you can rest assured that you’re in excellent hands with you visit our luxury Mercedes-Benz dealer in Kansas City. Whether you are looking for a new Mercedes-Benz S-Class, C-Class, or E-Class to enhance your commute or a family-sized SUV like the GLA or GLE, our friendly staff at Mercedes-Benz of Kansas City is eager to assist you in your car buying process. We also carry a wide range of pre-owned and certified pre-owned vehicles, making it easy for you to find the vehicle that’s best suited for your Lee's Summit drives. Be sure to explore our new and used vehicle specials! Ready to take the next steps? Apply for financing at home and see if you qualify within minutes. Contact us if you have any questions.