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The staff did great very pleasant listen to my concerns. And did an excellent job
Thank you for giving me the opportunity to comment on the outstanding service I have received from KC Mercedes over the the past 8 years. Everyone who works there is kind, courteous and extremely knowledgeable. Specifically, I have interacted most consistently with Johnny K he is an excellent representative of the Mercedes Benz brand in all areas.
Excellent service all around from checking in and getting the loaner vehicle to checking out. TJ Altaji was wonderful to work with he kept me updated made me feel at ease.
Lisa did a great job keeping me informed about my issues and did what it took to get our car back in a reasonable time. I really appreciate the transportation service they made it easier on me no one likes to have several things wrong with their Mercedes, but they made it as stress-free as possible.. Also I want to mention both gentleman that handled transportation for me were very nice and very polite and overall I was treated with a lot of consideration of my needs. Thank you!
Took my MB S550 for a 10-Point Check prior to. long trip. My Service Advisor Johnny Kartsonis took it in and lo and behold during the check found a nail in RR tire which was fixed promptly. This is what makes this dealership my favorite!
I have always had the best service at this dealership. They go above and beyond!
Matt is my service consultant everything is always perfect from start to finish! Thank you so much for making it easy.
I went in for a scheduled maintenance appointment. When I arrived, At a minimum wait and I'll staff there was very courteous. A great atmosphere
From appointment setting to drop off to communications about needed repair to pickup was outstanding service.
TJ Altiji did a great job getting the service completed on my car. Appreciate the fact I got regular updates. He is my second service manager and is keeping with the great service I have received in the past.
Stop by and visit us today at Mercedes-Benz of Kansas City in Kansas City, MO. Our dealership is just a short drive away from many surrounding cities such as Overland Park, KS, Lee’s Summit, MO, Leawood, KS and Olathe, KS. We proudly serve our customers as your local Mercedes-Benz new and used car, truck, and SUV dealership. We take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction.
Whether you are looking for a new Mercedes-Benz S-Class, C-Class, or E-Class, our friendly staff at Mercedes-Benz of Kansas City is eager to assist you in your car buying process. We also carry a wide range of pre-owned vehicles, and we can even take care of any Mercedes-Benz service that you may need.