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Johnny was able to get my Sprinter in and out faster than I could have hoped for. We had trouble with the emissions system. There was a recall and some other compounding issues, but I was back on the road without missing a beat.
Although, I don't loving having to bring my cars in for service, they always make it as pleasant as possible to do so. They treat each customer as if they are the only one in the room.
Excellent Service. Device that I expect from this brand. I would recommend this brand and team to others.
Best place ever to take your vehicle for service. The staff are nice and welcome. My overall experience was excellent and looking forward to my next service.
We were traveling in our RV and it lost power. Even though they had a very busy service schedule the Sprinter service manager Johnny Kartsonis greeted us cheerfully and worked us in to their schedule. The problem was Intermittent and required multiple test drives to diagnose the problem. After repair Johnny personally did a thorough extended test drive to verify the problem was resolved. Excellent service delivered with a smile. Advise anyone to use this dealership
As usually my overall experience was excellent TJ's customer service is constantly unbeatable. From a loyal customer, keep up the outstanding work. I'm a happy customer
Excellent Service as usual! Cody is always professional and a pleasure to work with. My car was serviced in a timely manner. Thank you for your outstanding service!
I have received excellent service from Mercedes Benz KC since I purchased my 1st vehicle in 2013 and now my 2nd in 2021. Everyone is professional, knowledgeable, and committed to serving you with top rate performance. From the front desk, service department, sales... even the waiting room, you are treated to a first rate experience. Everyone there genuinely cares about taking care of your car and keeping it performing at the top of its game.
Upon arrival you are quickly greeted and needs met! I am impressed with the amount of available staff and their knowledge. My disappointment is the time to book an appointment for service. They are swamped. It took 2 months to schedule a service appointment
T.J. was awesome. I did not have to wait long I needed a new battery. My car was washed after the service. The wait area was clean.
Stop by and visit us today at Mercedes-Benz of Kansas City in Kansas City, MO. Our dealership is just a short drive away from many surrounding cities such as Overland Park, KS, Lee’s Summit, MO, Leawood, KS and Olathe, KS. We proudly serve our customers as your local Mercedes-Benz new and used car, truck, and SUV dealership. We take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction.
Whether you are looking for a new Mercedes-Benz S-Class, C-Class, or E-Class, our friendly staff at Mercedes-Benz of Kansas City is eager to assist you in your car buying process. We also carry a wide range of pre-owned vehicles, and we can even take care of any Mercedes-Benz service that you may need.